Shipping, Exchanges and Returns

• We can only ship orders after confirming receipt of payment.

• Deliveries in mainland Portugal are operated by GLS and deliveries to the Azores and Madeira archipelagos are carried out by CTT. In Spain by GLS and in other countries by CTT.

• Deliveries are made from 9am to 6pm on weekdays. Someone must be at the address indicated to receive the order. This service does not include scheduling or booking options, meaning delivery of the order will be made without prior contact from the carrier. We do not guarantee this period during periods of promotions, sales, Christmas and out of stock.

If the order is returned to the sender because it was not picked up in time at the CTT station, reshipment will only be made upon payment of shipping costs again.

Taxes and fees for countries outside the European Union
Taxes and customs fees are not included in the final price of our products. If you make a purchase in a non-EU country, please bear in mind that your order will go through customs and may be detained. In these situations, the end customer is responsible for claiming their order from the local customs authority and assuming all costs associated with customs clearance.
Maria Jasmim - Maria Peixoto is not responsible for possible costs related to customs fees.

We do not ship to:

- Faroe Islands;

- Greenland;

- Heligoland;

- Buesingen;

- Mount Athos;

- Andorra;

- Canary Islands;

- Ceuta;

- Melilla;

- Guadeloupe;

- Martinique,

- Meeting;

- French Guiana;

- French Overseas Territories;

- Mayotte;

- Saint Peter;

- Miquelon;

- San Marino;

- Municipality of Livigno;

- Municipality of Campione d'Italia;

- Territorial waters of Lake Lugano;

- Aruba;

- Netherlands Antilles;

- Aland Islands;

- Man;

- Channel Islands (Jersey, Guernsey, Alderney and Sark);

- Gibraltar;

- Saint Helena and its dependencies;

- British Indian Ocean Territory;

- Turk and Caicos Islands;

- Cayman Islands;

- Monserrate Island;

- British Virgin Islands;

- Falkland Islands;

- Pitcairn Islands;

- British Antarctic Territory;

- Bermuda shorts;

- Anguilla.

Returns

How can I return/exchange a product I purchased?

You have a period of 14 days after receipt to exchange or return a product.

However, the product needs to be in perfect condition: unused and with the original box undamaged. You must return it to the following address: